Perspectives on agentic commerce, enterprise AI transformation, and product leadership — from the front lines of implementation.
Every e-commerce strategy meeting has the same debate: UCP or ACP? It's the wrong question. UCP, ACP, and MCP aren't competitors — they're layers, each solving a different problem at a different altitude. Here's the framework, the implementation sequence, and the Walmart reality check that reframes everything.
AI agents are becoming the primary interface between consumers and brands. What BCG and Commercetools' research reveals about the transformation already underway — and the strategic moves leaders can't afford to delay.
Nearly two-thirds of organisations haven't scaled AI beyond experimentation. The gap isn't technical — it's a product leadership problem. Here's why the CPO is the role that closes it.
Most organisations conflate AI agents with RPA and traditional automation. The distinction matters enormously for where you invest, how you govern, and what outcomes you can realistically expect.
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